
* PRINTING
We print a postcard, flyer, brochure, etc. for your program from:
1) A graphic design from any source.
( Quark, InDesign, Photoshop, Illustrator, Publisher, and PDF files accepted)
3) One of our own previously designed flyers shown on our web site.
PUBLISHER
When we print from Publisher files we do not accept responsibility for changes to color, design, or layout
that can result from publisher documents transferring from computer to computer. We generally create our
own PDF from the publisher document to send back to you for approval.
DESIGN CHARGES
Minimum Design Charge is $18, when any change beyond text customization is requested.
Once you approve to print we do not accept responsibility for any unnoticed errors.
SHIPPING
Essence-Graphics is not responsible for items once they have been shipped. Any Damage or loss from the
time we have submitted items to the shipping company are not reimbursable by Essence-Graphics. Any
claims can only be made with the shipping company. Essence-Graphics uses the USPS = Post Office as
they are cheapest and usually extremely reliable. We do not purchase insurance or extra tracking on items we
ship. If you wish us to purchase insurance or extra tracking for shipped items you must explicitly notify us
about this in writing (email).
OVERNIGHT CHARGES
Orders shipped overnight may receive refunds on the shipping costs if the package does not arrive by the
time guaranteed by the post office. However, as we need to make special trips to the post office for
overnight orders (in addition to priority orders which we take after the overnight deadline of 5 PM), and we
need to go back to the post office to receive the refund, we reserve the right to charge a refund fee of half of
the refunded amount, up to $30, for this additional overnight refund service.
MAILING SERVICES
We can mail the prints directly to your address list, eliminating the need for you
to deal with labeling, sorting, and postage calculation. (Post Office says allow up to
two weeks for third class delivery - could be faster with bar codes).



















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